The ATBC Privacy Policy was updated on November 10, 2017.

Your privacy is important to ATBC. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

Collection and Use of Personal Information
Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with ATBC. We may combine it with other information to provide and improve our services. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our services or respond to any queries you may have.

Here are some examples of the types of personal information ATBC may collect and how we may use it:

What personal information we collect

• When you book an appointment or contact us, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information.

How we use your personal information

• The personal information we collect allows us to keep you posted on ATBC’s appointment status for confirming your appointment with us.

• We also use personal information to help us create, develop, operate, deliver, and improve our services and for anti-fraud purposes.

• We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of the people using our services.

• From time to time, we may use your personal information to send important notices, such as communications about appointment times and policies. Because this information is important to your interaction with ATBC, you may not opt out of receiving these communications.

• We may also use personal information for internal purposes such as auditing, data analysis, and research to improve ATBC’s services and customer communications.

Collection and Use of Non-Personal Information
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

• We may collect information such as occupation, language, zip code, area code, and location, so that we can better understand customer behavior and improve our services.

• We may collect information regarding customer activities on our website and our other services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website and services are of most interest. Aggregated data is considered non‑personal information for the purposes of this Privacy Policy.

• We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies
ATBC do not use cookies on our website.

We do not encourage any advertising on our services. In third-party search engines, you may see ads based on other information.

As is true of most internet services, we might gather some information automatically and store it in log files. This information might include Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our services, and to gather demographic information about our user base as a whole.

In some of our email messages, we use a “click-through URL” linked to content on the ATBC website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We might track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Disclosure to Third Parties
At times ATBC may make certain personal information available to strategic partners that work with ATBC to provide services. Personal information will only be shared by ATBC to provide or improve our services; it will not be shared with third parties for their marketing purposes.

Others
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for ATBC to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information
ATBC takes the security of your personal information very seriously. When your personal data is stored by ATBC, we use computer systems with limited access housed in facilities using physical security measures.

When you use some ATBC services, or applications or post on ATBC website or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

Integrity and Retention of Personal Information
ATBC makes it easy for you to keep your personal information accurate, complete, and up to dat by personally contacting our services (Unit). We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy and for data collection purposes.

Access to Personal Information
You can help ensure that your contact information and preferences are accurate, complete, and up to date by personally contacting the unit by phone, email or using the contact form on our website. For other personal information we hold, you can contact us for any purpose including to request that we correct the data if it is inaccurate or delete the data if ATBC is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by personally contacting our unit.

Children & Education
We understand the importance of taking extra precautions to protect the privacy and safety of children using ATBC services. Children under the age of 18, are not permitted to book appointments, unless their parent is involved in the process.

If we learn that we have collected the personal information of a child under 18, outside the above circumstances we will take steps to delete the information as soon as possible.
If at any time a parent needs to access, correct, or delete data associated with child’s details, they may contact us personally by phone or email.


Third‑Party Sites and Services
ATBC websites and services may contain links to third-party websites, products, and services. Our services may also use or offer products or services from third parties.

Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.


Our Companywide Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to ATBC employees and strictly enforce privacy safeguards within the unit.

Privacy Questions
If you have any questions or concerns about ATBC’s Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. You can always contact us by phone.

All such communications are examined and replies issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

ATBC may update its Privacy Policy from time to time. You will find out most up to date privacy policy on our website.